Privacy Policy
At PetsiBuy, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, billing and shipping address, and payment details when you make a purchase or create an account.
- Technical Data: including IP address, browser type, operating system, and device information used to access our website.
- Usage Information: such as pages visited, time spent on our website, and actions taken.
- Cookies and Tracking Technologies: to enhance user experience and gather analytics.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including delivery and payment processing
- Communicate with you about your orders, inquiries, and customer service
- Personalize your experience and provide tailored content
- Improve our website, services, and marketing efforts
- Comply with legal obligations
3. Sharing Your Information
We may share your data with:
- Trusted third-party service providers for payment processing, delivery, and IT support
- Marketing platforms (with your consent) to provide relevant promotions and offers
- Legal authorities if required by law or to protect our legal rights
We do not sell or rent your personal data to any third parties.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws.
5. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Object to or restrict the processing of your data
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise your rights, please contact us using the details provided below.
6. International Data Transfers
As a global shop, PetsiBuy may transfer your data to countries outside your jurisdiction. We take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.
7. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.
Thank you for trusting PetsiBuy. Your privacy matters to us.