PetsiBuy Terms and Conditions
Welcome to PetsiBuy! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing our site and placing an order, you agree to abide by the following terms. Please read them carefully before making a purchase.
1. Company Information
PetsiBuy is a U.S.-based pet supply store that offers high-quality, locally sourced pet products and accessories. We proudly serve pet lovers across all 50 states with prompt and reliable nationwide delivery.
2. Eligibility
To purchase from our website, you must be at least 18 years old and capable of entering into a legally binding agreement. By using our services, you confirm that you meet this requirement.
3. Product Information
We strive to display accurate descriptions, images, and pricing for all products. However, we do not guarantee that all details are error-free. In case of inaccuracies, we reserve the right to correct any errors and update product information at any time without prior notice.
4. Orders and Payments
When you place an order, you agree to pay the total amount shown at checkout, including any applicable taxes and shipping fees. We accept major credit cards and secure payment methods. PetsiBuy reserves the right to cancel or refuse any order at our discretion.
5. Shipping and Delivery
We offer fast and reliable shipping throughout the United States. Most orders are delivered within 1-3 business days, depending on your location. During peak periods, delivery may take up to 15 business days. Orders over $50 qualify for free standard shipping.
6. Returns and Refunds
If you’re not completely satisfied with your purchase, you may return unused items in their original condition within 14 days of delivery. Please visit our Return Policy page for detailed instructions. Refunds will be issued to your original payment method once we receive and inspect the returned item.
7. Intellectual Property
All content on the PetsiBuy website—including images, logos, text, and graphics—is the property of PetsiBuy and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without written permission.
8. Limitation of Liability
PetsiBuy is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability, under any circumstance, shall not exceed the purchase price of the products you ordered.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your data.
10. Changes to Terms
We may update these Terms at any time without prior notice. Continued use of our website constitutes acceptance of the updated Terms. We encourage you to review this page periodically.
11. Contact Us
For any questions or concerns about these Terms, please contact our customer support team at orders@petsibuy.com.
Thank you for choosing PetsiBuy. We look forward to providing your pets with the best accessories and care products available!